Fulfilment technology that streamlines logistics
Built on Diamond Logistics' Despatchlab platform — order management, warehousing and shipping, efficient at every stage.
One platform, every function connected
Despatchlab integrates all the key functions of order management, warehousing and shipping across 60+ marketplaces and 40+ carriers.
Real-time inventory
Live stock visibility across every channel to reduce stockouts and overselling.
Automatic carrier selection
The best carrier is chosen by location, weight and package dimensions — automatically.
End-to-end tracking
Complete transparency with real-time shipment status for you and your customers.
Data synchronisation
Orders and stock stay in sync across all of your sales channels.
Flexible delivery
Same-day, next-day and international options, with process automation throughout.
Connects to where you sell and how you ship
Marketplaces
Carriers
- 60+
- marketplaces
- 40+
- carriers
- 20,000+
- delivery options
- 1,000+
- corporate clients
Fulfilment technology that keeps every channel in sync
For multi-channel sellers, the biggest operational risk is the gap between a physical order and the system knowing about it. Despatchlab closes that gap: orders from Shopify, Amazon, eBay, WooCommerce, Magento and TikTok Shop flow into one warehouse system automatically, stock updates in real time across every channel, and tracking is pushed straight back to your customers.
The same platform selects the best of 40+ carriers for each parcel by destination, weight and dimensions, and connects to order-management and accounting tools such as Linnworks, Xero and QuickBooks. The result is accurate inventory, faster dispatch and a single live dashboard for your entire operation — the technical backbone behind our eCommerce fulfilment service.
Common questions
What is Despatchlab?
Despatchlab is Diamond Logistics' fulfilment and logistics platform, used by MBL Fulfilment to integrate order management, warehousing and shipping across 60+ marketplaces and 40+ carriers.
Which marketplaces does it integrate with?
60+ marketplaces including Amazon, eBay, Shopify, WooCommerce, Magento, Etsy, Wayfair, OnBuy and NotOnTheHighStreet.
Which carriers can you ship with?
40+ carriers including DPD, DHL, FedEx, TNT, Yodel, Evri, Royal Mail and Parcelforce, with the best option chosen automatically per shipment.
Can I see stock and orders in real time?
Yes — the platform gives live inventory visibility and end-to-end shipment tracking from any device.
Does it prevent overselling across channels?
Yes — stock is a single shared pool, so the moment a unit sells on one channel, every other channel updates in real time to prevent overselling.
Do I need technical skills to connect my store?
No — we manage the integration setup during onboarding. You connect your store once and orders, stock and tracking flow automatically.
See the platform in action
Book a walkthrough and we'll show you how Despatchlab fits your operation.